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Cookies Policy

This Cookies Policy explains how 21bit Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms.

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1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate properly, maintain security, remember preferences and provide information about how the website is used.

Page contents

21bit Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions that are similar to cookies. In this policy, the term cookies includes cookies and similar technologies unless a different meaning is clear from the context.

Cookies may be set by 21bit Casino or by authorised third parties that provide services for the website. Some cookies are stored only for the duration of your browsing session. Others may remain on your device for a longer period or until they are deleted. The length of time a cookie remains available can depend on its purpose and the settings of your browser or device.

Types of cookies

  • Session cookies, which are generally removed when you close your browser or end a session.
  • Persistent cookies, which remain on your device for a set period or until you remove them.
  • First-party cookies, which are placed by 21bit Casino or on its behalf.
  • Third-party cookies, which may be placed by service providers or other organisations that support website functions.

A cookie does not usually contain information that directly identifies you by name. However, cookie information may be linked with information connected to your account, device or website activity. Where this occurs, the information may be treated as personal information under applicable privacy requirements.

2. How cookies may be used

The cookies used on the 21bit Casino website may vary depending on the pages or features you use, the device and browser involved, and the available website settings. We may use cookies for the following general purposes.

Essential operation and security

Some cookies are necessary for the website and its core functions to work. They may help load pages, maintain a secure connection, remember information during a visit, support account sign-in processes and protect the website from suspicious or harmful activity. These cookies may be used to help prevent misuse of accounts, detect unusual activity and support the integrity of transactions or other website functions.

Because these cookies support essential operation, they may not be available for complete removal through a website preference tool. If you block all cookies through your browser, some website features may not work correctly, and parts of the website may be unavailable or operate with limited functionality.

Preferences and functionality

Preference cookies may remember choices you make, such as language, region, display settings or other selected options. These cookies can make future visits more convenient and reduce the need to enter the same preferences repeatedly. They may also help us provide a more consistent experience when you move between pages or return to the website.

Performance and analytics

Analytics cookies may help us understand how visitors use the website. They can provide information about pages visited, time spent on pages, navigation paths, general device or browser information, and whether certain pages or features are functioning as intended. We may use this information in an aggregated or otherwise limited form to identify technical issues, improve content and assess website performance.

Analytics information is intended to help us understand website activity rather than to identify individual visitors for its own sake. Information collected through these technologies may be processed by service providers acting on our behalf, subject to applicable arrangements and privacy requirements.

Communications and advertising

Where applicable, cookies or similar technologies may help us understand whether website content or communications have been viewed, and whether they are relevant to visitors. They may also assist with measuring the performance of promotional activity, limiting repeated displays and presenting information that is more suitable for a particular audience.

We do not use cookies to remove your responsibility to make informed decisions about gambling. Any marketing or promotional activity remains subject to applicable terms, eligibility requirements, consent choices and responsible gambling obligations. You should consider whether gambling is suitable for you and use available account or device controls if you wish to limit your activity.

3. Third-party technologies and your choices

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver security, hosting, analytics, payment-related functionality, customer support, content delivery or other technical services. Third parties may process information in accordance with their own privacy notices and terms. We recommend reviewing the information provided by any third party where you want to understand its specific practices.

The website may provide a cookie preference tool or similar control that allows you to accept or reject certain categories of non-essential cookies. Your available choices may depend on the website version, your location, the device you use and the technologies active at the time. Changing your preferences may not remove cookies that have already been placed on your device. You may need to delete existing cookies separately through your browser or device settings.

Browser and device controls

Most browsers allow you to view, block, delete or restrict cookies through their settings. You may also be able to receive a warning before a cookie is stored. Mobile devices and operating systems may provide additional controls for advertising identifiers, tracking technologies and stored website data. The steps vary between browsers and devices, so you should consult the relevant help or support information for your settings.

  • Blocking essential cookies may prevent account, security or website functions from working as intended.
  • Deleting cookies may remove saved preferences and require you to make certain choices again.
  • Rejecting analytics or preference cookies will not necessarily stop all website activity from being recorded for essential security or operational purposes.
  • Using a different browser, device or private browsing mode may create a new set of cookie preferences.
  • Your cookie choices do not automatically change other privacy or marketing permissions that may apply to your account.

If you access the website from outside Australia, additional cookie choices or information may be presented to you based on local requirements. Australian visitors should also remember that disabling cookies does not disable account obligations, age requirements, identity checks, responsible gambling measures or other applicable website conditions.

4. Privacy, retention and updates

Information collected through cookies may include technical details such as an internet protocol address, browser type, device type, operating system, referring page, approximate location, pages viewed, interaction times and website events. The information collected will depend on the cookie category and the features you use. We may combine cookie information with other information where this is necessary for security, service operation, analysis, compliance or another lawful purpose.

We take reasonable steps to handle information collected through cookies in a secure manner. Access may be limited to people and service providers who need the information for legitimate business, technical, security, legal or compliance purposes. Information may be retained only for as long as reasonably required for the purpose for which it was collected, to meet applicable obligations, resolve disputes, enforce terms or protect the website and its users.

The use of cookies does not change the need for appropriate privacy and security practices. You should keep your device, browser and account credentials secure, avoid using an account on a device that you do not trust, and sign out when appropriate. You should also be cautious when following links or using services provided by organisations outside the 21bit Casino website.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our privacy practices. When changes are made, the revised policy will be made available on the website with an updated effective date where appropriate. You should review this page periodically so that you understand how cookies and similar technologies may be used.

Questions and further information

If you have a question about this Cookies Policy or want more information about how personal information is handled, please use the customer support or contact options made available on the 21bit Casino website. Requests may need to include enough information for us to understand and respond to the enquiry while protecting account security and personal information.

By continuing to use the website after reviewing any available cookie notice, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required, we will seek it in the manner required by applicable law.