21bit Casino Terms & Conditions

These Terms & Conditions explain the main rules for accessing and using 21bit Casino. Please read them carefully before creating an account, depositing funds or playing. By using the website, you confirm that you understand and accept these terms, together with any specific rules displayed for individual games, promotions or services.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the 21bit Casino website, account features, games, payment services and any related online services. They form an agreement between you and the operator of the website. If you do not agree with any part of these terms, you should not use the website or its services.

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The website is intended for people who are legally permitted to participate in online gambling in the place where they are located. You are responsible for checking the laws that apply to you before registering or playing. Access to the website may be restricted in some locations, and the operator may refuse access where use of the services is not permitted or cannot be properly supported.

You must use the website only for lawful purposes and in accordance with these terms. You must not use the website to conduct fraudulent activity, disguise the source of funds, interfere with other users, or attempt to obtain an improper advantage. The operator may update, replace or supplement these terms when reasonably necessary, including to reflect changes to services, technology, legal requirements or security procedures.

The latest version of these terms will apply to future use of the website. If a change materially affects your rights or obligations, information about the change may be displayed on the website where appropriate. You should review this page regularly. Continuing to use the website after an updated version is made available may be treated as acceptance of the revised terms.

Other rules that may apply

Additional rules may apply to particular games, promotions, tournaments, payment methods or account features. Those rules will be shown with the relevant service and should be read before you take part. If a specific rule conflicts with these general terms, the specific rule will generally apply to that service to the extent of the conflict.

2. Eligibility, registration and account security

To create and use an account, you must provide information that is accurate, complete and current. This may include information needed to verify your identity, age, location, payment method or source of funds. You must update your information if it changes. Providing false, incomplete or misleading information may result in restrictions on your account, cancellation of transactions or other action permitted under these terms.

You must meet the applicable minimum legal age and any other eligibility requirements before using the services. An account must be registered in your own name and for your personal use. You must not create an account for another person, allow another person to use your account, or operate more than one account where this is not permitted by the website rules.

Keep your username, password and other security details confidential.
Use a strong password and do not reuse it where doing so could compromise your account.
Notify the operator promptly if you suspect unauthorised access or unusual activity.
Log out after using a shared or public device.
Do not permit children or other unauthorised people to access your account.

You are responsible for activity carried out through your account unless you have promptly reported that the account or security details may have been compromised. The operator may ask for identity or security checks before allowing access, processing a payment or completing a withdrawal. These checks help protect users, prevent fraud and meet applicable legal and operational obligations.

An account may be suspended, restricted or closed if the operator reasonably believes that information is inaccurate, the account is being misused, a security concern exists, a legal or compliance issue has arisen, or these terms have been breached. Where appropriate, you may be asked to provide further information before account access or transactions can continue.

3. Deposits, games, withdrawals and promotions

You may deposit funds using payment methods made available through the website. You must use a payment method that belongs to you or that you are authorised to use. The operator may decline, reverse or investigate a transaction where the payment method cannot be verified, the transaction appears unusual, or the payment provider does not support it.

You should check the transaction details before confirming a deposit or other payment. Your bank, card provider or payment service may apply its own fees, conditions or processing times. The operator is not responsible for charges imposed by a third party, although reasonable steps may be taken to help resolve a genuine payment issue.

Funds held in an account may be used only for permitted gaming and account purposes. You must not deposit funds that you know, or reasonably suspect, are connected with unlawful activity. The operator may request information about the source or ownership of funds and may delay or restrict transactions while appropriate checks are completed.

Game results are determined by the relevant game system and its approved operating rules. You should confirm your stake, selected game and other choices before placing a wager. Once a wager has been accepted, it may not be cancelled unless the applicable game rules or a legal requirement allow cancellation. If a technical error affects a game or transaction, the operator may correct the error and take reasonable steps to restore the position that would have existed without the error.

Withdrawal requests may be subject to identity checks, payment verification, anti-fraud reviews, applicable limits and any conditions displayed for the relevant service. A withdrawal may be returned to an eligible payment method, or processed using another permitted method where necessary. You should ensure that the details supplied for a withdrawal are correct. The operator may delay or refuse a withdrawal if the account is under review, information is missing, or there is a reasonable concern about fraud, misuse or a breach of these terms.

Promotions and offers

Promotions, bonuses, rewards and other offers may be subject to separate conditions. These conditions may describe eligibility, expiry, qualifying deposits, wagering requirements, game restrictions, maximum values or other limitations. You should read the full offer terms before accepting or using a promotion. Unless the offer rules say otherwise, an offer is intended for one person and one account only.

The operator may withdraw, change or refuse an offer where this is permitted by its specific terms, where an error has occurred, or where there is suspected misuse. A promotion must not be used with multiple accounts, automated tools, coordinated play or any other method intended to obtain an unfair benefit.

4. Fair play, responsible gambling and privacy

21bit Casino expects all users to act fairly. You must not manipulate games, exploit a software fault, use prohibited software, interfere with website security, or attempt to influence results by dishonest means. You must not use bots, automated scripts or other tools to access or operate the services unless expressly permitted.

You must not use the website for money laundering, terrorist financing, fraud, identity misuse or any other unlawful activity. You must also not assist another person to do so. If suspicious activity is identified, the operator may take action without prior notice, including restricting an account, withholding a transaction while checks are completed, reporting concerns where required, or preserving relevant records.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set a budget and time limit before you start, take regular breaks, and avoid gambling when you are distressed, tired or under the influence of alcohol or other substances.

Do not chase losses or increase stakes to try to recover money.
Do not borrow money or use essential household funds for gambling.
Use available deposit, spending, time or loss controls where offered.
Consider a break or account closure if gambling stops feeling enjoyable or manageable.
Seek help from an appropriate gambling support service if you are concerned about your gambling.

You can review the website's responsible gambling information for guidance about available controls and support options. Requests for account restrictions or closure should be made as soon as you decide that a break is needed. A restriction may not prevent access to every gambling service outside this website, so you should also consider controls with your bank, device or other gambling providers where relevant.

Privacy and information handling

Personal information is handled in accordance with the website's Privacy Policy. Information may be collected and used to operate accounts, process payments, verify identity and age, provide customer support, improve services, manage security, prevent fraud and meet legal obligations. You should read the Privacy Policy to understand how information is collected, stored, used and disclosed.

5. Website availability, liability and ending an account

The operator aims to keep the website and services available, secure and accurate, but continuous or error-free access cannot be guaranteed. The website may be unavailable because of maintenance, upgrades, technical faults, internet or telecommunications problems, third-party services, security incidents or circumstances outside reasonable control.

Website content is provided for general information and may change without notice. You are responsible for having suitable equipment, software, internet access and security arrangements to use the website. You should protect your device from malware and avoid using unsecured networks when accessing account or payment information.

To the extent permitted by applicable law, the operator is not responsible for loss caused by your failure to follow these terms, your misuse of the website, inaccurate information supplied by you, interruptions outside reasonable control, or actions taken by a third-party payment or communications provider. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian consumer law or other applicable law.

You may request closure of your account at any time, subject to the completion of lawful checks and any outstanding transactions. Account closure does not remove obligations that arose before closure. Provisions concerning payments, fair play, privacy, liability, disputes and any other matters intended to continue will remain relevant after the account is closed.

Questions and disputes

If you believe a transaction, game result or account decision is incorrect, review the relevant information and raise the issue through the support channel made available on the website. Provide enough detail for the matter to be investigated, including the date, transaction or game reference where available. The operator may review account records, technical logs, payment information and other relevant material before responding.

These terms are intended to be read with applicable Australian laws and any other laws that apply to your use of the services. If a provision is found to be invalid or unenforceable, it will be adjusted or removed only to the extent necessary, and the remaining provisions will continue to operate. By using 21bit Casino, you acknowledge that you have had the opportunity to read these terms and agree to comply with them.